Shipping and Returns

Shipping Policy

We are committed to ensuring your orders are delivered swiftly and securely. Here’s how our shipping works.

 

Free Delivery (DHL) for all orders over £150

 

DHL Express (1-2 Business Days)
  • £9.99 for orders over £45

 

Royal Mail Tracked 48 (2-5 Business Days)

  • Available for orders under £45

 

Delivery Location

    • We currently ship to UK addresses only.

    Returns Policy

    Our returns policy is limited to items that arrive with faults or damage. Please review the guidelines below:

    1. Return Eligibility
    • Only items that arrive damaged or with faults are eligible for returns.
    • All claims for damaged or faulty items must be made within 30 days of receiving your order.
    1. Return Process
    • If your item arrives damaged or faulty, please contact us immediately to arrange a return or replacement.
    • We will provide further instructions and ensure the return process is handled smoothly.
    1. Return Shipping Costs
    • We will reimburse the costs of return shipping for any damaged or faulty items.

    For any issues or concerns with your order, feel free to reach out to us at francesca@belvedereorganic.com.